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You Can"t Win a Fight with Your Client & 49 Other Rules for Providing Great Service by Tom Markert

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Published by Collins .
Written in English


Book details:

The Physical Object
Number of Pages128
ID Numbers
Open LibraryOL7289197M
ISBN 100061228559
ISBN 109780061228551

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You Can't Win a Fight with Your Client book. Read 2 reviews from the world's largest community for readers. In this follow-up to You Can't Win a Fight wi /5. You Can’t Win a Fight with Your Client & 49 Other Rules for Providing Great Service TOM MARKERT This book is dedicated to real basketball people who have played a - Selection from You Can't Win a Fight with Your Client [Book]. You can't win a fight with your client! As American companies large and small have shifted their focus from manufacturing to providing services, keeping clients satisfied has become critical to the survival of every business. Yet, very few people have mastered the art of managing clients successfully.   You Can’t Win a Fight With Your Client. You Can’t Win a Fight with Your Client and 49 Other Rules for Providing Great Service. by Tom Markert. This book is about managing client relationships in a service economy, with a focus on the role of the account manager.

You Can't Win a Fight with Your Client by Tom Markert Author:Tom Markert, Date: Febru ,Views:   You can't win a fight with your boss. If you have ever thought otherwise, then you're dead wrong. And you're career is over, too. In this lively guide to surviving the pitfalls of the modern corporate environment, Tom Markert, a senior executive at information giant ACNielsen, presents 56 practical rules that every employee, manager, and executive must follow in order to find corporate /5(15). You Can't Win is an autobiography by burglar and hobo Jack Black, written in the early to mids and first published in It describes Black's life on the road, in prison and his various criminal capers in the American and Canadian west from the late s to early 20th : Jack Black. Please answer a few questions to help us match you with attorneys in your area. By clicking “Submit,” you agree to the Martindale-Nolo Texting Terms. Martindale-Nolo and up to 5 participating attorneys may contact you on the number you provided. Messages or calls may be sent using an autodialer or other automated technology.

  In You Can't Win a Fight with Your Client, Tom Markert argues that the secret to great service lies in understanding and applying a few fundamentals. In fifty small doses, he provides practical advice on how to manage your relationships with your clients and ensure they receive the kind of service that will keep them coming back for : Harpercollins E-Books.   You can't win a fight with your you have ever thought otherwise, then you're dead wrong. And you're career is over, this lively guide to surviving the pitfalls of the modern corporate environment, Tom Markert, a senior executive at information giant ACNielsen, presents 56 practical rules that every employee, manager, and executive must follow in order to find corporate /5(3). In You Can’t Win a Fight with Your Client, Tom Markert argues that the secret to great service lies in understanding and applying a few fundamentals. In fifty small doses, he provides practical advice on how to manage your relationships with your clients and ensure they receive the kind of service that will keep them coming back for more.   Before you decide how to fight (or flee), evaluate your opponent's size and strength. Keep in mind the old adage that "The good big man beats the good little man." This doesn't mean that you can't win a fight against an opponent who is larger and stronger than you, but it does mean that you should take these factors into account%(27).